REMOTE ACCESS: To access your computer over
the internet we use a remote access product - Logmein.
LogMeIn is a secure remote access system that allows
us to provide technical assistance by remote controlling
your computer over the Internet from any computer, our iPad or iPhone.
By clicking on the LogMeIn button a secure installer will download to your
Mac and, after installation, you will be connected to our Logmein control center giving us secure access to your computer via the internet. Simply follow the instructions, it's easy.
SECURITY: All communications
by LogMeIn products use industry-standard algorithms and protocols for encryption and authentication. Nobody will be able to see or access the data transmitted between your computers - not even Logmein.
SSL/TLS COMMUNICATIONS: This is the same security protocol used for web-based commerce and online banking. To you that means protection against eavesdropping, tampering and message forgery.
Ok, that's kind of geeky so you can read more about security and the technical stuff here.
WHO HAS ACCESS: Well, frankly, me, my staff and you. The built-in security features require four things:Logmein Free must be installed on your Mac;Logmein must be active (You have the option to turn it off from your menu bar);Your computer must be on with internet access;We must have an admin user and pass to your computer.
ACCESSING YOUR OWN MAC:
Yes, you can access your Mac via remote too. We can setup you as an authorized user and, with your own Logmein Free account, you can access your office or home comp-uters over the internet.
It's quite simple and our customers love it.
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